At O2, we work with all sorts of clients in a wide variety of markets, industries, and locations. One of the biggest factors in successfully working with such a variety of clients is successfully communicating with each client. We think professional communication is important for every business, so we thought we’d share some tips and tactics that have helped us become better communicators in our business:
Meet regularly. This is perhaps the best way to communicate. In-person, face-to-face meetings help us to get on the same page with the client and really get the creative ball rolling. You’re always welcome to stop by the O2 office, and we’re also happy to come meet you at your business. Or, if you’d like to get even more casual, we’ll gladly meet with you over a drink somewhere around town.
Communicate across multiple mediums. In addition to in-person meetings, we’ll regularly talk to our clients over the phone, via email, Skype, or even on social media. Each of these mediums can be convenient and effective ways to communicate, and can even offer their own unique advantages.
Address issues immediately. If there is ever any confusion or misunderstanding, we try to clarify the issue ASAP. Multiple mediums of communication come into play here too: for instance, if we’re not sure about something in an email, we’ll contact clients by phone to seek quick clarification.
Be timely. Communication should always be timely! This is especially important when keeping a campaign or other project on track. When we fall behind in communication, we fall behind in the campaign.
As a creative agency we genuinely care about the success of our clients. We want each of our clients to be as successful as possible in their respective market, and the success of a project is directly related to the quality of professional communication. This is why we put so much effort into communicating, and encourage our clients to effectively communicate with us as well. If you don’t communicate with us, we can’t work as hard for you.
So whether you’re a current client, or you’re just curious about working with us, please communicate! We’d be pleased to discuss all the opportunities we might have to create a more successful business together.
To communicate with O2 Creative, call 970-726-8021 or email [email protected]. Or contact us on Facebook or Twitter. If you’re in our area, just stop by our office at 345 Zerex Street in downtown Fraser, CO. You can also mail us at PO Box 1349, Winter Park, CO 80482. Or, feel free to Skype us too!